Ulster County Personnel Department
Civil Service Examination Announcement
NON-REFUNDABLE FILING FEE $20.00
#63486 PERSONNEL ASSISTANT TRAINEE
LAST DATE FOR FILING APPLICATIONS: September 4, 2019
EXAMINATION DATE: September 28, 2019
SALARY: The starting salary is currently listed at $18.51 per hour.
MINIMUM QUALIFICATIONS: Candidates must meet the following requirement(s) on or before the date of the examination:
A. Graduation from high school or possession of a high school equivalency diploma and one year of full-time paid, or its’ part-time equivalent work experience in a government office OR eighteen (18) months of full-time paid, or its’ part-time equivalent business or clerical work experience; OR
B. Two (2) years of full-time paid or its’ part-time equivalent work experience in a government office OR two and a half years (30 months) of full-time paid, or its’ part-time equivalent business or clerical work experience; OR
C. An equivalent combination of training and experience as indicated in A and B above.
Note: College level study may be substituted for up to one year of the above required work experience; thirty (30) semester credit hours are considered the equivalent of one year of full-time work experience.
Where College is a requirement, you will be expected to submit college transcripts no later than OCTOBER 15, 2019 or you will be unconditionally disqualified. If college transcripts are already on file with our office, indicate this on your application. Once submitted, college transcripts will be held on file in our office for a period of TEN YEARS. Transcripts need not be official copies; However, they must contain ALL information necessary to qualify you for this position.
NOTE: If your degree and/or college credit was awarded by an educational institution outside of the United States and its territories, you must provide independent verification of equivalency. Please visit www.naces.org to view and access acceptable companies providing this service; you must pay the required evaluation fee. Please note the verification company must be a NACES member.
APPLICATION REVIEW TOLERANCE POLICY
For the purposes of this policy, "tolerance" shall mean the leeway given regarding work experience when reviewing an application. Applicants lacking a small amount of work experience when applying for promotional or open-competitive examinations may qualify under the following conditions:
1) Candidates will be given a maximum tolerance of one (1) month.
2) Tolerance will be given only when the minimum qualification requires one or more years of work experience.
3) Tolerance Policy does not apply to education or licensure/certification requirements. (See particular examination announcement for "Anticipated Eligibility" information).
4) Tolerance Policy does not apply where required work experience is set forth by law or rules.
5) Tolerance Policy does not apply to enable applicants to meet residence requirements.
For more information regarding Tolerance Policy, please contact our office at (845) 340-3550.
DISTINGUISHING FEATURES OF THE CLASS: This is a one year traineeship designed to instruct incumbents for work in a municipal personnel office. The position is para-professional in nature and performs employee reporting and transactions duties, which are complex and require a high degree of accuracy. The work involves frequent public contact, often dealing with problems related to personnel functions such as hiring, terminations, confidential questionnaire review, etc. The position differs from clerical positions in that the incumbent would be expected to learn, apply and answer questions concerning the more routine aspects of the various laws, rules, policies and procedures of a personnel office. An incumbent must serve one year in the trainee title, attain permanent appointment in the trainee title and successfully complete the probationary period in accordance with Civil Service rules, in order to be considered for promotion to the full performance position of Personnel Assistant. Upon satisfaction of these requirements, an incumbent is promoted to the title of Personnel Assistant without further competitive examination. Supervision is received from, and more complex questions are referred to, the Personnel Analyst or other higher level title in charge of the work unit. Supervision may be exercised over the work of subordinate clerical personnel. Does related work as required.
SUBJECT OF EXAMINATION: Written test will cover knowledge, skills, and/or abilities in such areas as:
These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.
Preparing written material
These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
Understanding and interpreting written material
These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.
The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.
CALCULATORS: "Unless specifically prohibited, candidates are permitted to use quiet, hand‑held, solar or battery powered calculators. Devices with typewriter keyboards, ‘Spell‑Checkers’, ‘Personal Digital Assistants’, ‘Address Books’, ‘Language Translators’, ‘Dictionaries’ and any similar devices are prohibited."
PERFORMANCE TESTS: Performance tests are qualifying (pass/fail), if you pass the performance test(s), your final score for the exam will be the score that you achieve on the written test. Candidates may be invited to the performance test(s) in the order of the scores they achieve on the written test. Ulster County reserves the right to give the performance test(s) to only as many candidates as are needed to fill available vacancies. Performance tests will be given at a later date. Candidates will be notified by mail.
TYPING: Candidates who receive a passing score on the written test must also qualify on the typing performance test (Typetest) at the rate of 35 words per minute.
Typetest is a computerized test of keying speed and accuracy. It utilizes a split screen format and a standard keyboard. The computer program requires no prior knowledge of software.
The test is five minutes long and is preceded by a three-minute practice session. The computerized typing test screen is divided into two windows. Candidates must type the text from the upper window into the lower window. Candidates type as much of the text as they can during the time available.
In order to pass the test, candidates must enter the text at a rate of at least 35 words per minute, with at least 90% accuracy. For example, if a candidate enters the text at 35 words per minute, the maximum allowable number of errors is 8. A word is defined as five characters. The rating formula divides the total number of characters entered by five to determine the number of words entered.
RETEST POLICY: TYPING PERFORMANCE TEST: A CANDIDATE FOR THE COMPUTERIZED TYPING PERFORMANCE TEST MAY BE RETESTED ONE (1) MONTH AFTER THE FIRST TEST AND AGAIN AT ONE MONTH INTERVALS UP TO A TOTAL MAXIMUM OF FOUR (4) TIMES IN A YEAR.
PERFORMANCE WAIVER: Candidates who have taken and qualified on a typing performance, database performance and/or dictation performance test in the past may be eligible for a waiver of one or all of these qualifying examinations. If you wish to apply for this waiver, it will be necessary for you to provide us with the following information at the time of filing: the number and title of the examination, the agency for whom you took the examination and the date of participation. All other candidates will be required to participate in the qualifying typing performance, database performance and/or dictation performance tests described above.
*FEES*: Send your check or money order for twenty dollars ($20.00) (made payable to COUNTY OF ULSTER) with your application. Please include the examination number, title, and applicant’s name on your check or money order. DO NOT SEND CASH. NO REFUNDS WILL BE ISSUED, therefore, you are urged to compare your qualifications carefully with the qualifications for admission and apply only for those examinations for which you are clearly qualified.
EXCEPTION TO FEE REQUIREMENT: An exception to the processing fee will be made for persons receiving Supplemental Social Security payments or public assistance (Safety Net Assistance or Temporary Assistance to Needy Families), provided Foster Care or certified Workforce Investment Act of 1998 eligible through a state or local social service agency, and for those who are currently unemployed. Individuals wishing to claim this waiver of fee on the basis of Supplemental Social Security, Safety Net Assistance or Temporary Assistance to Needy Families, must certify on their application, under number 12 Remarks, that they are receiving public assistance and must indicate the type of assistance they are receiving, the agency providing the assistance and their case numbers. Persons claiming this waiver through Foster Care or Workforce Investment Act of 1998 Certification must specify the program and name of their contact agency. Persons claiming this waiver, who are currently unemployed must certify on their application, under number 12 Remarks, that they are currently unemployed and must provide documentation that they are receiving unemployment benefits or other unemployment documentation deemed appropriate by the Ulster County Personnel Officer.Such claims are subject to later verification and, if not supported by appropriate documentation, are grounds for barring appointment.
Applications may be obtained at the Ulster County Office Building, Personnel Department, 244 Fair Street ‑ 5th Floor, P.O. Box 1800, Kingston, NY 12402‑1800 OR by mail (INCLUDE A STAMPED SELF‑ADDRESSED, LEGAL‑ SIZE ENVELOPE) OR from our website at: http://www.co.ulster.ny.us/personnel/index.html. Applications must be received by the Ulster County Personnel Department or postmarked no later than the ‘LAST DATE FOR FILING APPLICATIONS’ stated on page one of this announcement.
For those applications submitted in person on the last file date, please submit no later than 4:30 PM. All applications must be in our office no later than 5:00 PM on the last file date. Applications postmarked by the last file date will also be accepted.
This examination is being prepared and rated by the New York State Department of Civil Service in accordance with Section 23‑2 of the Civil Service Law. The provisions of the New York State Civil Service Rules and Regulations dealing with the rating of examinations will apply to this test.
CRIMINAL BACKGROUND INVESTIGATION POLICY: In accordance with Ulster County Local Law Number 14 of 2007, a criminal background check (including fingerprinting) will be initiated by the Ulster County Personnel Department upon initial employment or re-hire to Ulster County positions, and conducted by the New York State Division of Criminal Justice Services (DCJS), the New York State Office of Court Administration, the United States Citizenship and Immigration Services Verification Information System (IMAGE Program), or any law enforcement agency.
SPECIAL NOTE: All public agencies are required by law to provide full and equal opportunities for minorities, women and to people with disabilities. All qualified candidates are encouraged to compete without regard to race, creed or national origin. Applicants requesting special testing arrangements as a Saturday Sabbath Observer, alternate test date candidate (in accordance with Alternate Test Date Policy), or an active member of the military away from the area on the scheduled test date must clearly indicate this fact on the application. All such requests must be supported by appropriate documentation.
VETERANS: Non-disabled and disabled veterans who wish to claim additional credits MUST request a Veterans Credits application from our office. This form must be completed and submitted along with a war service (DD214) form prior to the establishment of the resulting eligible list. Veterans credits may only be added to a passing score and may only be used for appointment once. Candidates currently in the armed forces may apply for and be conditionally granted veteran’s credits. Any candidate who applies for such credits must provide proof of military status to receive the conditional credits. You may not claim additional Veterans Credits after the eligible list has been established. It is the candidate’s responsibility to request the Veterans Credits application forms and submit these forms and any required supporting paperwork before the eligible list is established.
On November 5, 2013, New York State voters approved an amendment to Article 5, section 6, of the New York Constitution regarding the award and use of additional credits for certain disabled veterans on open competitive and promotion civil service examinations for positions with New York State and local governments.
For eligible lists established after January 1, 2014, disabled veterans may be entitled to additional credits on a civil service examination. Every situation is different. If you have specific questions or concerns, please contact our office.
ADDITIONAL CREDITS FOR CHILDREN OF FIREFIGHTERS AND POLICE OFFICERS KILLED IN THE LINE OF DUTY: In conformance with section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points in a competitive examination for original appointment in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination. A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established.
APPLYING FOR CIVIL SERVICE EXAMINATIONS IN MULTIPLE JURISDICTIONS WHEN EXAMINATIONS ARE SCHEDULED ON SAME DATE: If you have applied for any other Civil Service examinations for employment with any other local government jurisdiction, you must make arrangements to take all the examinations at one test site. Please indicate your intentions under #12 remarks on the application for examination.
If you have applied for both State and local government examinations, you must inform the Ulster County Personnel Department of your intent to participate in both exams no later than two weeks before the date of the examinations. When taking local and State examinations on the same day, all of these examinations must be taken at the State test site. You will be informed by letter when and where to report for the examinations and you should bring the Ulster County admission notice with you to the State test site along with the State admission notice you will receive from the State.
If you have applied for other local government examinations, you must inform all local government civil service agencies of the test site at which you wish to take your examination(s) no later than two weeks before the date of the examinations.
For this examination write your intentions under #12 Remarks on the last page of the Ulster County Examination Application OR write a letter to the Ulster County Personnel Department, 244 Fair Street – 5th Floor, PO Box 1800, Kingston, NY 12402.
*If candidates have not received notification of this examination within four (4) days of the examination, they should contact this office immediately.
ORIGINAL COPY: YELLOW
ISSUED: August 2, 2019