DISTINGUISHING FEATURES OF THE CLASS: An employee in this class is responsible for dispatching, maintaining databases and keeping accurate records for the non-emergency medical transportation of paratransit recipients who are utilizing the Ulster County Department of Transportation.  The incumbent is responsible for accepting ADA (Americans with Disabilities Act) Paratransit Certification Applications from the general public, assigning the appropriate transportation and directing UCAT Dispatchers and Bus Driver/Dispatchers to reserve transportation.  The employee is also responsible for performing clerical work including assisting in creating and maintaining several computer program databases in accordance with established procedures and performing clerical level account keeping functions.  The work is performed under the general supervision the Director of Public Transportationwith leeway allowed in the performance of work details.  Does related work as required.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of the principles and operation of modern communication systems; good knowledge of modern methods of record keeping and checking financial accounts and records; working knowledge of the geography and the road systems of Ulster County including distance and travel time; working knowledge of computerized database record keeping, maintenance and design; ability to make arithmetic computations quickly and accurately; ability to deal effectively with others; ability to understand and follow oral and written directions; ability to organize and maintain accurate records and files; ability to express oneself clearly over the radio, on the telephone or in person; clerical aptitude; mental alertness; good judgment; a high degree of accuracy; integrity; tact; courtesy; physical condition commensurate with the demands of the position. 
MINIMUM QUALIFICATIONS: Either:
A.  Graduation from a regionally accredited or New York State registered college or university with an Associate’s Degree, including or supplemented by twelve (12) credit hours in accounting or a closely related field and one year of full-time paid, or its part-time equivalent, work experience in the operation of modern communication systems; OR
B.  Graduation from high school or possession of a high school equivalency diploma and three (3) years of full-time paid, or its part-time equivalent, work experience in the operation of modern communication systems, including or supplemented by two (2) years of account clerical and computer database record keeping experience; OR
C.  An equivalent combination of training and experience as indicated in A and B above.
 IF COLLEGE OR UNIVERSITY EDUCATION IS INDICATED; TRANSCRIPTS ARE REQUIRED AND SHOULD BE ATTACHED TO ALL APPLICATIONS RECEIVED.  A CANDIDATE LACKING THE REQUIRED TRANSCRIPTS WILL RECEIVE A CONDITIONAL APPROVAL PENDING THE RECEIPT OF TRANSCRIPTS.
Special Requirement: At time of appointment, candidate must possess and continuously maintain a valid New York State Class B (CDL) License.
Special Requirement for appointment to Ulster County positions: In accordance with Ulster County Legislative Local Law Number 14 of 2007 or by other State and Federal Statutes, candidates for employment to all Ulster County positions must obtain clearance for appointment from the Department of Criminal Justice Services or other mandated Federal and State regulatory authority based upon fingerprinting and a criminal history background check.
ULSTER COUNTY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, creed, national origin, physical or mental disability, marital status, veteran status, disabled veteran status, or status as a member of any other protected group or activity.