Services We Provide

  • Mediate consumer complaints against a variety of businesses including retail, credit and banking, debt collection, home improvement, telemarketing, mail order and Internet.
  • Answer telephone and walk-in inquiries about consumer issues.
  • Research companies and businesses that consumers are considering hiring.
  • Provide performance reliability information on local and out-of-state businesses.
  • Connect consumers to relevant social, government and/or legal services.
  • Issue news bulletins on consumer affairs to Ulster County media organizations.