Medicare and Insurance Assistance - HIICAP

Ulster County Office for the Aging has a dedicated team to help Ulster County residents navigate Medicare and other health insurance options.  Health Insurance Information, Counseling and Assistance Program – HIICAP-- provides free, accurate and objective information, counseling, assistance and advocacy on Medicare, private health insurance, and related health coverage plans. HIICAP counselors are available for one-on-one appointments at the OFA, 1003 Development Court, Kingston, NY.  We are also able to set up appointments in the community. HIICAP is available for people with Medicare, their representatives, or for people soon to be eligible for Medicare.  Please call the OFA to learn more about HIICAP or to set up a one-on-one counseling appointment, 845-340-3456.


New York State Office for the Aging Medicare Basics information on YouTube:


HIICAP (Health Insurance Information and Counseling) served 1,899 Ulster County clients in 2023-- helping people navigate Medicare, understand their insurance options and get extra help for people who qualify. 554 people were served during Medicare’s Annual Open Enrollment, between October 15 and December 7.  These results are only possible with our amazing HIICAP volunteers, who dedicate many hours to staying updated and informed to be able to help people, one-on-one, with their Medicare coverage. The HIICAP team worked at locations around Ulster County to serve people where they live. The OFA wants to thank the volunteers and Bob Meci, the HIICAP Coordinator for an outstanding year!